FREQUENTLY ASKED QUESTIONS
DO YOU OFFER INSTALLATION OF YOUR PRODUCTS?
Yes if you are in the UK our passionate and very experienced team will take great pride in installing your new Mirror TV. Email us at Vip@XanderPrestige.com for installation costs
WHERE IN THE WORLD CAN YOU DELIVER?
We can deliver our TV Mirrors anywhere in the World. We offer Free delivery in the UK but pease contact us for delivery costs anywhere else in the world by completing the quote form in the menu.
WHAT IS YOUR LEAD TIME FROM ORDER?
Our standard Mirror TV delivery times can range from 8-12 weeks depending on the model and detail. We also do have stock models at times that can be delivered within days.
WHAT TYPE OF ACTUAL TV'S DO YOU USE?
We use Samsung Ultra HD Smart TV screens. If 40 inches and above we will use 4K screens to give you the most up to date in ultra high definition viewing. We generally use Samsung unless the client requests a particular brand or model then we can use that.
CAN YOUR MIRROR TV SCREENS BE CONNECTED TO MY HOME AUTOMATION SYSTEM LIKE LUTRON?
Yes of course, you can use the Smart TV's inside just like any other TV. HDMI connection or wifi and bluetooth. Of course the TV can also connect to Sky, Virgin, DVD Players etc as usual.
CAN I SEE THE TV PICTURE WHEN THE TV IS SWITCHED OFF?
No, the TV behind disappears completely and you only see the mirror reflection.
DO YOU OFFER A WARRANTY?
Yes we offer a 5 year warranty on all orders
DO YOU HAVE A SHOWROOM?
Yes we have a showroom in Borehamwood which is by appointment only. Or you can arrange a virtual tour by video call.
CAN YOU BUILD ME A BESPOKE COLOUR & DESIGN?
We can offer the frames in numerous colours as standard or we can paint in a bespoke colour to suit your wishes. We can also offer Gold or Silver Leaf if requested for an extra cost. Our designers can build almost anything you desire just contact us.
CAN YOU FRAME MY EXISTING TV WITH YOUR MIRROR OR ART TV TECHNOLOGY?
Yes our new ‘Frame Your TV’ service means we can deliver or install a framed dielectric mirror to your TV so the TV can disappear when switched off to show only a mirror front.